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Terms of Sale
Welcome to Caffeinated.ae, your one-stop destination for premium coffee machines, beans, spare parts, customized espresso machines, and coffee accessories. By making a purchase from our website, you agree to abide by the following Terms of Sale:
1. Product Availability and Pricing
- All products listed on our website are subject to availability. We strive to keep our inventory updated, but in some cases, certain items may be temporarily out of stock.
- Prices for our products are listed in United Arab Emirates dirham (AED) and are subject to change without prior notice. Any price changes will not affect orders that have already been placed.
2. Ordering Process
- To place an order, simply browse our website, add the desired items to your cart, and proceed to checkout.
- By completing the checkout process, you agree to provide accurate and up-to-date information, including your shipping address, billing information, and payment details.
- Upon receiving your order, we will send you an order confirmation email with details of your purchase.
3. Payment Methods
- We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways.
- All transactions are processed securely to protect your personal and financial information.
4. Shipping and Delivery
- We offer shipping to addresses within Middle East. Shipping costs and delivery times may vary depending on your location and the shipping method selected during checkout.
- Orders are typically processed and dispatched within three business days. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- While we strive to deliver your order in a timely manner, please note that delivery times may be affected by external factors such as weather conditions or carrier delays.
5. Returns and Exchanges
- We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 7 days of receiving your items to initiate a return or exchange.
- Returned items must be unused, in their original packaging, and accompanied by proof of purchase. Shipping costs for returns/exchanges are the responsibility of the customer, unless the return/exchange is due to an error on our part.
- Please note that certain items, such as customized espresso machines or perishable goods, may not be eligible for return or exchange due to their nature.
6. Warranty
- All products sold on our website come with a manufacturer’s warranty, which varies depending on the product. Warranty details are provided on the product pages and/or included with your purchase.
- If you encounter any issues with a product covered by a warranty, please contact the manufacturer directly for assistance.
7. Limitation of Liability
- In no event shall Caffeinated be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your purchase or use of our products.
8. Governing Law
- These Terms of Sale shall be governed by and construed in accordance with the laws of United Arab Emirates. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts.
9. Changes to Terms
- We reserve the right to update or modify these Terms of Sale at any time without prior notice. By continuing to use our website and making purchases after any such changes, you agree to be bound by the updated Terms of Sale.
If you have any questions or concerns about these Terms of Sale, please don’t hesitate to contact us. Thank you for choosing Caffeinated.ae for all your coffee needs!
Caffeinated.
Abu Dhabi, UAE
info@Caffeinated.ae